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The World Braces for a Surge in Tech-Enabled Scams: Authorities Struggle to Keep Up

Surge in Tech-Enabled Scams
Surge in Tech-Enabled Scams that organisations in Singapore should look into.

The World Braces for a Surge in Tech-Enabled Scams: Authorities Struggle to Keep Up

In a recent address at the Interpol Global Complex for Innovation in Singapore, former White House adviser Mr. Philip Reiner, who currently serves as the chief executive of the Institute for Security and Technology, sounded a warning that the world is on the cusp of a new era of scams driven by rapidly evolving technologies. He emphasized that the world is ill-prepared for the impending wave of fraud, manipulation, and deceit, and the situation is poised to deteriorate significantly.

Mr. Reiner painted a picture of a global landscape where lives, communities, and networks have shifted overwhelmingly online. He expressed concern that most people fail to grasp the profound implications of this digital transformation while cybercriminals exploit it to the fullest. He stressed that these criminals possess an astute understanding of the online realm and are capitalizing on this advantage.

The Interpol Global Cybercrime Conference held in Singapore brought together approximately 170 participants from various sectors, including law enforcement, academia, international organizations, and the private sector, representing 65 countries. The goal of this conference was to coordinate efforts in combatting cybercrime.

Mr. Philip Reiner sounded a warning that the world is on the cusp of a new era of scams driven by rapidly evolving technologies.

One area of vulnerability that was highlighted during the conference was the differences in standards and processes for tracing and freezing illicit funds adopted by various countries. Second Minister for Home Affairs Josephine Teo, who also holds the portfolio for Communications and Information, noted that criminal proceeds often traverse international borders with astonishing speed, sometimes even before the crime is reported. Due to the disparate procedures across jurisdictions, cross-border asset recovery has proven to be an arduous task, with only 1 percent of illicit assets globally being recovered.

Mrs. Teo described this situation as a highly profitable “return on investment” for criminals, a condition that legitimate businesses can only dream of achieving. She acknowledged the challenge of persuading criminals to abandon their lucrative enterprises while they can retain most of their ill-gotten gains.

Singapore has not been immune to the scourge of cyber scams. Between January 2020 and June 2023, scammers made off with nearly $1.9 billion from victims in the city-state. Although the losses dipped slightly to $334.5 million in the first half of 2023 from $342.1 million in the same period in 2022, the threat remains significant. Malware scams alone accounted for at least $10 million in losses from 750 victims. Notably, a spike in such scams in July and August resulted in approximately 650 victims losing $10.6 million in just two months.

One concerning aspect highlighted by Mr. Reiner is the evolving tactics of cybercriminals. He pointed out that scammers are increasingly employing emerging technologies, particularly artificial intelligence (AI), to carry out their nefarious activities. AI is being utilized to manipulate individuals’ voices for impersonation scams, often targeting parents, who may unwittingly fall victim to these deceptive practices.

Mr. Philip Reiner emphasized that the world is ill-prepared for the impending wave of fraud, manipulation, and deceit, and the situation is poised to deteriorate significantly.

Derek Manky, chief security strategist and vice-president of global threat intelligence at Fortinet, also at the conference, noted that cybercriminals are becoming more organized, operating at an enterprise level. He attributed this shift to the lucrative nature of cybercrime, allowing these groups to invest time and resources into reconnaissance and the development of sophisticated hacking codes.

Looking forward, Mr. Reiner offered a grim prediction, expecting a record-breaking number of ransomware attacks in 2023. The year 2022 saw a 13 percent increase in ransomware incidents worldwide, as reported by cyber-security vendors in the Singapore Cyber Landscape 2022 report.

The overarching message from the conference is the need for a coordinated and strengthened approach to tackle the looming menace of tech-driven scams and cybercrime. It is clear that the world’s understanding of these evolving threats needs to deepen, and the collective resilience of nations will be crucial in safeguarding our increasingly digital world. As Mr. Kavanagh, the executive director of police services at Interpol, succinctly put it, “In a world where the nature of crime is ever-changing, it is our collective resilience that will pave the way for a safer world.”

How a DPO can help

Your appointed DPO can work with you on your PDPA compliance, ensuring that there will be policies in place to make sure that the handling of personal data is PDPA compliant. 

A Data Protection Officer (DPO) oversees data protection responsibilities and ensures that organisations comply with the Personal Data Protection Act (PDPA). Furthermore, every Organization’s DPO should be able to curb any instances of PDPA noncompliance as it is the officer responsible for maintaining the positive posture of an organisation’s cybersecurity.

DPOs complement organisations’ efforts to ensure that the organisation’s methods of collecting personal data comply with the PDPA. It also ensures that policies are set in place to make sure that there will be no instances of data breaches in the future.

Don’t wait any longer to ensure your organisation is PDPA compliant. Take our free 3-minute PDPA Compliance Self-audit checklist now, the same “secret weapon” used by our clients to keep them on track. Upon completion, we will send you the results so you can take the necessary action to protect your customers’ data. Complete the free assessment checklist today and take the first step towards protecting your customers’ personal data.

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