WhatsApp says that it will not delete or deactivate the accounts of users who oppose its latest privacy policy update that requires sharing data with Facebook companies.
The company backtracks on a previous decision that gave its users a harsh ultimatum to accept sharing their data with Facebook if they want to continue using their account or, as an alternative, to delete their accounts.
The policy updates pushed by WhatsApp since the start of 2021 show a 180-degree shift compared to last year’s privacy policy that allowed users to choose not to have their account info shared with Facebook.
Facebook companies that can access WhatsApp users’ data after this year’s privacy changes include Facebook, Facebook Payments, Onavo, Facebook Technologies, and CrowdTangle.
“We may use the information we receive from them, and they may use the information we share with them, to help operate, provide, improve, understand, customize, support, and market our Services and their offerings, including the Facebook Company Products,” WhatsApp explains.
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WhatsApp published a new FAQ on its website, reinforcing the May 15th deadline to accept the new privacy changes and saying that “no one will have their accounts deleted or lose functionality” because of the policy update.
“We’ve spent the last several months providing more information about our update to users around the world,” WhatsApp said in a statement.
“In that time, the majority of people who have received it have accepted the update and WhatsApp continues to grow.”
Users will keep receiving reminders to accept sharing their data with Facebook for the next several weeks, reminders that will ultimately become persistent.
“At that time, you’ll encounter limited functionality on WhatsApp until you accept the updates,” the company added.
As WhatsApp’s statement details, users who will not accept the privacy updates will gradually see their accounts’ functionality restricted:
The company also highlighted the changes users should expect once the privacy policy update reminders become persistent, as shown below.
WhatsApp users who decide to migrate to another messaging platform can download a report of their account and export their chat history using their iOS or Android device.
Those who want to also delete their user accounts before switching platforms can do it by following these step-by-step instructions provided by WhatsApp for Android, iPhone, or KaiOS users.
“Deleting your account is something we can’t reverse as it erases your message history, removes you from all of your WhatsApp groups, and deletes your WhatsApp backups,” the company added.
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Although users will not get their accounts deactivated for not agreeing to share their data with Facebook, the company reminded them that they would get automatically deleted after 120 days of inactivity, according to WhatsApp’s current inactive account deletion policy.
Established in 2018, Privacy Ninja is a Singapore-based IT security company specialising in data protection and cybersecurity solutions for businesses. We offer services like vulnerability assessments, penetration testing, and outsourced Data Protection Officer support, helping organisations comply with regulations and safeguard their data.
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