Google Services, Including Gmail, YouTube, Suffer Massive Outage
WASHINGTON (BLOOMBERG, REUTERS) – Services from Alphabet are experiencing widespread outages around the world, preventing people from accessing Gmail, YouTube and other products.
Errors range from “something went wrong” on YouTube, to “there was an error. Please Try again later. That’s all we know”, when attempting to login to the company’s mail product. Google products were failing to load for users in New York, Britain, across Europe and in parts of Asia.
Google confirmed there is a service outage for the majority of its services according to a Workspace Status Dashboard, which monitors the health of its products.
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Outages are not uncommon for any website or provider, with companies including Google as well as Apple, Amazon.com, Microsoft and others routinely experiencing them due to temporary server errors often caused by human error. But Monday’s outage is notable for its pervasiveness across the Alphabet portfolio.
The company’s search product was functioning correctly, and third-party ads – Google’s main revenue driver – remained visible in results, suggesting advertising was unaffected.
The website DownDetector, which collates user-reported errors on websites, mobile networks and other platforms, was showing tens of thousands of complaints around 7am in New York, extending to Google’s office tools such as Drive and Meet, Google Maps, and Google’s smart home products such as Nest.
More than 12,000 YouTube users were affected in various parts of the world, including the United States, Britain and India, the site showed.
The popular mobile game Pokemon Go was also impacted, reports on DownDetector implied, most likely caused by Google accounts being necessary to login to the game.
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In November, Amazon.com Inc.’s cloud-computing division suffered an outage that affected the ability of customers to use roughly two dozen services, hitting streaming hardware maker Roku, software seller Adobe and digital photo service Flickr.
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