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Verizon Fios Fiber Cut Causes Internet Outage In Northeastern US

Verizon Fios Fiber Cut Causes Internet Outage In Northeastern US

Verizon Fios is experiencing an Internet outage making it impossible to access many websites after a fiber connection was cut in Brooklyn.

Starting at approximately 11:00 AM EST, Verizon Fios users found they were no longer able to access popular services, such as Google, Slack, Microsoft Teams, Azure, and even Verizon’s own website and My verizon app to check for known outages.

My Verizon app affected by outage
My Verizon app affected by outage

According to DownDetector, the outage is affecting locations in the northeast of the United States, including Washington DC, Virginia, New York, New Jersey, and Massachusets.

Also Read: PDPA Breach Penalty Singapore: How Can Businesses Prevent

DownDetector outage map
DownDetector outage map

For those affected, when visiting Verizon’s service outage page, it shows “We are not detecting outages in your area.”

Users on the puck.nether.net outages mailing list are also reporting packet loss and outages throughout the northeast United States.

“I’m suddenly seeing a bunch of flapping with FiOS – seems to be on Long Island Metro.  Anyone else?” one persona asked on the mailing list.

Another user on the mailing list states that it could be a BGP routing issue causing the outage.

“Yes – we’re seeing FiOS issues in Northern NJ as well.  Seems like something on AS701 in NYC, via Newark, NJ it seems ok,” posted a member of the outage mailing list.

Update 1/26/21 12:28PM: A fiber cut in Brooklyn is causing the outage with no estimated time of repair. Verizon suggests using the My Fios for outage updates, but the outage is causing the app not to work.

BleepingComputer has reached out to Verizon with questions about the outage and has not heard back yet.

Also Read: PDPA For Companies: Compliance Guide For Singapore Business

This is a developing story.

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